Overview
ProsperTrip helps families and small groups organize shared travel plans. We collect and use information only to provide, protect, support, and improve the app.
Contact us at support@prospertrip.com with privacy questions or requests.
Information We Collect
- Account information, such as the email address you use for sign-in and optional profile details you add.
- Trip information, such as trip names, dates, countries, itinerary events, notes, places, travelers, reservations, confirmation references, and assigned travelers.
- Photos and related metadata when you upload profile photos, traveler headshots, trip cover photos, or event photos.
- Reader access information, such as trip codes and read-only tokens used to show shared trips to invited travelers.
- Notification information, such as app installation identifiers, notification preferences, app version, device platform, and push notification tokens when enabled.
- Support communications you send to us, including your email address and the content of your request.
- Basic technical information from our hosting and security systems, such as timestamps, IP addresses, request paths, logs, and error diagnostics.
How We Use Information
- To create accounts, verify sign-in codes, and keep you signed in.
- To create, display, sync, share, and update trips and related travel content.
- To provide read-only trip access through trip codes.
- To store and deliver photos, notifications, and support responses.
- To prevent abuse, troubleshoot issues, maintain security, and improve reliability.
- To comply with legal obligations and enforce our Terms.
ChatGPT Import Flow
ProsperTrip may offer an optional ChatGPT connector or import workflow. If you choose to use that workflow, information you provide to ChatGPT may be used to create or update proposed trip data in ProsperTrip after your review. ProsperTrip does not require you to use ChatGPT to create or view trips.
Your use of ChatGPT is subject to OpenAI's own terms and privacy policies. ProsperTrip stores only the information that is committed to your ProsperTrip trip or needed to operate the connector.
Sharing
Trip editors can share read-only access using trip codes. Anyone with a valid trip code may be able to view the shared trip information, so only share codes with people you trust.
We may share information with service providers that help operate ProsperTrip, such as hosting, storage, email delivery, push notification infrastructure, analytics or diagnostics, and customer support tools. We do not sell personal information.
Retention and Deletion
We keep information for as long as needed to provide ProsperTrip, comply with legal obligations, resolve disputes, and maintain backups. You can request account or trip deletion by emailing support@prospertrip.com from the email address associated with your account.
Security
We use reasonable administrative, technical, and organizational safeguards to protect ProsperTrip data. No internet service can guarantee perfect security, so please use care when sharing trip codes and avoid storing highly sensitive personal information in trip notes.
Children
ProsperTrip is intended for general travel planning by adults and families. It is not directed to children under 13, and children should use ProsperTrip only with a parent or guardian.
Changes
We may update this Privacy Policy from time to time. The updated version will be posted at https://prospertrip.com/privacy with a new effective date.